Shipping & Returns

Global Shipping Policy

Free shipping is provided for every item, no minimum purchase required.

Your items might arrive in multiple packages, without any extra charges.

Please ensure that the address you input is correct. 

Processing Orders

Processing time takes 1-5 working days.

If your order includes popular items experiencing stock availability issues, the order can take between 5-10 business days to process.

Shipping Time

No tracking information will be available for free shipping option. 

Shipping time is affected by customs, logistics, holidays and seasonality. 

Shipping time below varies highly based on the products you order, 90% of the time it will take a shorter time than the maximum time listed below. 

Shipping Method Region Shipping Time
(Business Days Estimation)
  Free Shipping United States 8 - 40
Canada* 8 - 45
United Kingdom, France, Spain, Germany, Netherlands, Ukraine, Japan, Belgium, Denmark, Finland, Ireland, Italy, Norway, Portugal, Sweden, Switzerland 10 - 50
Brazil, Russia, Argentina, Chile, Peru, Colombia, Mexico 15 - 50
All Other Countries 12 - 45

 

*Please be aware that due to the extra holding time imposed by Canada Border Services Agency, packages to Canada may take longer to arrive from Asia. 

Please get in touch with us if you need any information: bricksxcastle@gmail.com

Returns & Refund
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You must get in touch with us within 30 days of receiving the item.

Email us at bricksxcastle@gmail.com with your order ID and details.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

For items with quality related issues or wrong items sent, please get in touch with us at bricksxcastle@gmail.com with proof of pictures, we will arrange for refund or exchange.